Boom AI agents work side-by-side with leasing and underwriting teams around the clock, starting with the Application Support Agent, which automatically detects applicant blockers, resolves issues, and closes the loop before applicants have a reason to walk away.
Austin, TX — April 21, 2026 — Boom, the financial services platform powering modern rental operations, announced the launch of Boom AI agents—starting with the Application Support agent, built to drive more submitted applications. Each agent is designed to extend property management teams, working alongside them 24/7 across every stage of the rental journey, handling the time-sensitive, high-volume work that pulls teams away from higher-impact decisions.
For property managers, every abandoned application represents lost revenue and a longer vacancy. Application drop-off is one of the most persistent and costly problems in residential leasing. Applicants abandon the process when they hit an unexpected blocker: issues with their selfie check, a co-applicant that needs to be merged with another application, a question that goes unanswered for too long. Until now, resolving these friction points has required a team member to stop what they’re doing and manually step in. The Application Support agent handles that entire loop without interrupting your team.
The Application Support agent runs continuously inside the Boom platform as an extension of leasing and underwriting teams, taking on the urgent, repetitive tasks the team would otherwise handle themselves, without interrupting their workflow.
The agent monitors every applicant conversation, detects frustration and blockers, and coordinates resolution without a support ticket or manual handoff. Most AI tools flag issues and stop there. The Application Support agent goes further: it detects the blocker, acts on it, confirms the resolution with the applicant, and informs the property manager—all in one flow. When a prospect hits a snag, the loop closes before they have a reason to walk away.
Unlike other AI agents on the market, the experience is fully transparent to property managers. The Application Support agent appears as an agent inside the Boom platform alongside your team, and every action is surfaced inline in the relevant application’s activity log, a real-time, auditable record for your team to reference.
"When teams spend less time on manual, repetitive work, the whole leasing operation performs better—more applications completed, units filled faster, higher NPS scores. The Application Support Agent is designed to make that happen. It's the first piece of a broader AI framework we're building at Boom, and we're excited to share what comes next." – Rob Whiting, CEO & Co-Founder, Boom
The Application Support agent is available now to all BoomScreen partners. To learn more or get started, visit boompay.app/boom-ai-agents.
About Boom
Boom is the financial services infrastructure powering modern rental operations. Boom provides property managers across multifamily, single-family, and manufactured housing with BoomScreen (configurable tenant screening and underwriting with fraud detection and income verification) and BoomReport (automated rent reporting to all three credit bureaus). The Boom Platform integrates with major property management systems to help reduce fraud, increase leasing velocity, drive on-time payments, and grow revenue, while serving renters through the Boom App to build credit and improve financial health.
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