Boom consumer relations

Boom’s Consumer Relations team is here to support renters throughout their housing journey—whether you’ve applied for a rental home with a property that uses Boom for screening, or you're using BoomReport to build credit with your rent payments.

If you believe something in your application report or rent reporting history is inaccurate, you have the right to dispute it. As a Consumer Reporting Agency (CRA), Boom can help you access your report, and, if warranted, assist in coordinating with data providers or credit bureaus to investigate and correct verified inaccuracies.

BoomScreen

Tenant screening

Applied for a property and need to review the information in your credit or identity report?
You can request a free copy of your BoomScreen report and, if necessary, submit a dispute through our Consumer Relations team. Please use this option only if you have identified a potential error. Check out the link below for details and access to the form.

Get help with application reports

BoomReport

Rent reporting

Notice a potential error in your rent reporting history?
Boom can point you in the right direction and help coordinate with the relevant credit bureau as needed. Check out the link below for details and websites to submit forms to the credit bureaus.

Get help with rent reporting history