Need a unit's application link before that unit goes live? You can copy it as soon as the unit exists in Boom, whether that's for marketing materials or just to keep on file. Boom flags that the link won't accept applications yet, so there's no risk of it going out to an applicant early.

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To copy, open Units → … → Copy application link.

Ever have one applicant holding up screening for a whole group? Whoever submits first now gets an email and a text naming who in their group still hasn't finished, with follow-ups at 24, 48 and 96 hours. Once everyone is in, the whole group gets a confirmation.

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No action needed. This applies automatically to every group application with more than one applicant.

We've seen a pattern where applicants upload duplicate versions of the same document, which causes income calculations to come out inflated. Boom now recognizes those duplicates as they come in and removes them automatically.

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No action needed. This applies to every income document an applicant uploads.

Income verification counts the documents an applicant uploads against what your screening asks for, and warns them when it comes up short. Ask for three months of bank statements and get one, and the applicant sees a warning naming what's missing. They can keep going either way, but they'll know to add more before you're the one chasing it.

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No action needed. This applies to bank statements, W2s and paystubs, based on the number of documents your screening asks for.

Applicants adding a co-applicant, occupant, or guarantor now see all three options on one screen with a short description of each, so it's clear which one fits. They can step back to fix a mistake instead of cancelling and starting over, and they can send the invite by email or copy a link to share it however they want. Roles your team doesn't use stay hidden. Once invites go out, applicants get a list of everyone they added with each person's status, and they can resend or cancel from there.

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No action needed. This shows automatically for every applicant inviting someone to their application.

A paystub in someone else's name is one of the clearest signs an application needs a closer look. The warnings report now flags when the name on an income document is clearly different from the name on the rental application, and shows both names side by side so you can judge it quickly. Close variations like Dani and Danielle won't trigger it.

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To view, open any application → Warnings report.

Every leasing team weighs applicant data differently, so the group metrics at the top of an application shouldn't be one-size-fits-all. Now you build that section yourself. Add metrics, rename them, rearrange them, and drop the ones you never use. Each metric can count applicants, guarantors, or occupants, so a guarantor's average credit score can sit right next to your applicants' income. Click into any metric to see exactly how Boom got to the number, and jump straight to the report behind it. Your layout is your own, and you can go back to the default view whenever you want.

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To customize, open any application → Group metrics → Edit view.

You now have two application email notifications you can turn on independently: one for when an application group is submitted, and one for when an individual applicant submits theirs. Set them to match how your team works, whether that's a single heads-up per group or a note for every applicant.

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To set your preferences, open Settings → Notifications and toggle Notify me via email when an application group is submitted and Notify me via email when an applicant has submitted their application.

When an applicant's housing history has a gap, they now see exactly which date ranges are missing, along with a prompt to add the addresses for those periods. Applicants can close the gap themselves and keep moving through the application.

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No action needed. This shows automatically for every applicant filling out housing history.

You can now write criteria based on the roles in an application group, not just what those people qualify for. Pick a role, choose an operator, and set a number. A common use is requiring a guarantor: applicants at or above your credit threshold qualify on their own, and applicants below it need at least one guarantor in the group. The same rule caps roles too, like no more than two occupants.

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To set it up, open Screening settings → select a template → under Recommend approval when or Recommend decline when, click Add rule → choose Applicant roles included in group, pick the role, and set your operator and number.

Property managers can now share custom BoomReport Analytics dashboards with a property owner by adding relevant modules and choosing exactly which properties or property groups they can see. Owners view the dashboard through a link, no account or sign-in required.

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To create and share dashboards, open Analytics → Create a dashboard → Add module → Publish → name the link and assign property access → copy their link to send.

In a group application, only the applicant who sent an invite can cancel or resend it. Nudge reminders about a slow-to-start invitee also go only to whoever invited them, so other group application members won't get pinged about invites that aren't theirs.

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Nothing to configure. This applies automatically to every group application.

Every applicant now gets a text the moment they start an application, so it's easier to pick up where they left off instead of losing track in their inbox.

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This fires automatically, no setup needed.

Recommendations used to wait for every verification on an application to finish, even ones with no bearing on the outcome. Now, if any decline criteria is met, you'll see a recommendation right away rather than waiting on unrelated reports to clear. Approval and conditional approval recommendations still wait until all the relevant decline and approval criteria have been checked, since those calls depend on the full picture.

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No action needed. This applies automatically to new recommendations going forward.

Need to invite an additional applicant to a group after the unit's gone off market? They can now start and finish their application even if the unit is unlisted, without you having to flip it back to listed first.

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No action needed. This applies automatically when someone is invited from the application page.

The applicant flow just got a lot faster. Pages that used to take close to two seconds to load now land in under 200 milliseconds.

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No action needed. This is live across the applicant experience.

Need something more from an applicant after they've already submitted? You can now send a document request directly from the application. Add a note describing what you need, and the applicant gets an email and text with a direct link to upload.

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To send a request, open an application → ••• menu → Request documents → add a note → send. You'll see a banner on the group application while the request is pending, and another when the documents come in, plus an email with a link straight to them.

Applicants now get a clear, direct message when there's nothing left to re-verify, all income sources are already in and accounted for.

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No action needed. This shows automatically for applicants who reach that point in income re-verification.

The warnings report is now automatically turned on across every partner template. If you hadn't set it up yourself yet, you'll start seeing it immediately, no configuration needed.

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To view it, open any application → Warnings report.

Managing applications across a portfolio with several property groups? You can now filter the application table by property group instead of just by city, so you can pull up exactly the applications you need. The filter only appears if you've set up property groups.

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To use, navigate to Applications → Filter → Property group.

Before paying, applicants now see a single review screen that pulls together every section of their application in one place, so they can catch a typo or missing document before it's submitted. If something's off, they can jump straight into that section and fix it without starting over.

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No action needed. This shows automatically for every applicant during checkout.

Want more control over who on your team can issue application refunds? A new Refund application permission lets admins decide which users can refund application fees. The permission is on by default for all existing and new users, so nothing changes unless you adjust it.

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To configure, navigate to Settings → Users → select a user → BoomScreen → Application → Refund application. The same permission is available in User roles if you manage access at the role level.

When an applicant verifies income through bank integration, the income report and printed PDF now include the names, phone numbers, email addresses, and physical addresses associated with their bank account. This gives you a fuller picture of the applicant beyond what they self-attested and can help catch discrepancies between what an applicant provided and what their bank has on file.

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To view, open any application → Review → Income history.

The applicant income verification flow now recommends bank integration as the primary verification method when your template allows it. Because bank integration pulls data directly from the applicant's bank, it's harder to falsify than uploaded documents and reduces the risk of income fraud. Other methods are still available under Use different method. When an applicant has already connected a bank account, Boom will prompt them to reuse that connection when assigning additional income sources.

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No action needed. The updated flow is live for all new applications.

A new Go to group application button on any individual applicant view takes you straight to the group's application overview. The button is available from every entry point, so you can move between an individual applicant and the group view without breaking your review workflow.

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To use, open any individual applicant → click Go to group application.

Conditionally approved applications now show a dedicated label across the platform: "Cond. Approved" in the applications table and "Conditionally approved" on the application overview. This makes them easy to spot at a glance.

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To view, open any conditionally approved application.

Need a consistent order for units on your portfolio page? Your portfolio page now lists units alphanumerically by unit name, going 0–9 first, then A–Z. You can also use a prefix on specific units to surface them at the top of the list, like a generic application unit you want prospects to see first.

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No action needed. The new sort is live across all portfolio pages.

Want a stronger form of income verification than what an applicant originally submitted? You can now send applicants a request to re-attempt income verification through a specific method, like bank link, payroll integration, or document upload. This is useful when you want more confidence in verified income, especially in cases involving fraud signals or when the original verification doesn't give your team enough to act on. You can re-verify each income source independently, so you could request bank link for one source and document upload for another.

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To use, open an income report → select the income sources you want to re-verify → click Applicant request → select a verification method per source → send.

When you change the unit on an existing application, you can now choose whether to keep the current application template or switch to a template tied to the new unit. This is useful when the new unit's default template doesn't match what the application started with, so you don't lose progress or have to restart.

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To use, open any application → change unit → select either Keep existing application template or Use new unit template (default or additional) → save.

When an application is recommended for conditional approval, you'll now see a summary section showing exactly which criteria triggered the recommendation, separated from the criteria the applicant met. Click View full breakdown to see the complete criteria evaluation.

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No action needed. The updated explanation is live in the recommendation modal on every application.

Want applicants to see exactly where they'll be living before starting an application? You can now display a more specific address on the applicant's first screen and on your public listing page, alongside the existing address display options. This is useful when the main address shown is the leasing office or main entrance, which may be in a different physical location than where the applicant will actually be living.

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To configure, navigate to Settings → Applicant Experience → Appearance → enable the address toggle → save.

When a partner user undoes an application decision, the event is now recorded in the activity log along with the user who took the action and the timestamp. Useful for keeping the full history of an application visible to your team.

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To view, open any application → activity log.

The applicant warnings report gives you a faster way to spot applications that need a closer look. It scans across every report Boom runs on an applicant and surfaces flags that warrant a deeper review. This includes flagging applicants who have lived at or applied to one of your properties before, SSN mismatches between what the applicant provided and what credit bureaus have on file, inconsistencies in housing history, recently established credit files, verified income that's significantly different from what was self-attested, and potential fraud signals in submitted income documents. The warnings report is available to all customers at no extra cost.

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To view, open any application → Warnings report.

Want a custom view of the BoomReport metrics that matter most to your team? You can now create custom dashboards in the Analytics section. Add the modules you care about, arrange them however works for your workflow, and the view saves for next time. Dashboards are private by default. Share with teammates if you want, and data permissions follow you, so everyone only sees what they have access to.

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To create one, navigate to Analytics → click Add Dashboard → select modules → arrange → save.

Want to know what's happening when an applicant is stuck on income verification? You can now see real-time status on in-progress income verifications, including the documents an applicant has uploaded, which ones were rejected, and why. If you're comfortable accepting documents that didn't auto-verify, you can override the verification at the income source level and let the applicant move forward.

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To override an income source, open an application → click into the income report → select the income source with rejected documents → click Override.

Rent Manager users can now see unit type on the application details page and filter or sort the applications list by unit type. Use it to quickly surface applications for specific unit types, like 1BR, 2BR, or any other categories your portfolio uses. Unit type pulls automatically from your existing Rent Manager integration.

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To enable the column, navigate to your applications list → column settings → add Unit type. To filter, click Filter → Unit type.

Need processing time between when an applicant submits and when they expect to move in? You can now set a minimum lead time on move-in date selection. Configure a buffer (like 7 days) and applicants won't be able to pick a date earlier than today plus your buffer, so your team always has time to review the application, check documents, and prep the lease. This works alongside PMS unit availability dates, with whichever date is later applied.

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To configure, navigate to Screening settings → select a template → Other settings → Move-in date → toggle on Set requested move-in date limit for applicants → set Min days from today.

Want a clearer view of how your rent reporting is performing? BoomReport now has its own tab in the Analytics section, with default dashboards covering enrollment, activity, and reporting performance across your portfolio. Filter by property, property group, or unit. The view respects your existing role permissions, so property managers see only the properties they have access to.

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To view, navigate to Analytics → BoomReport.

Group DTI now automatically deduplicates tradelines, so shared accounts between spouses no longer inflate the calculation. You can also see all of the recurring debt payments that make up the estimated monthly payment (EMP), which feeds into DTI, and edit what's included or excluded to handle any other debts that shouldn't factor in. DTI recalculates automatically with each change.

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To edit, open an applicant's credit report → review recurring debt payments under Estimated monthly payment → click Edit → include or exclude debts → save.

Run a direct IRS check on an applicant's SSN or ITIN. TIN verification checks against IRS records instead of public data, so it catches issues a standard database check can miss, like an SSN tied to someone who is deceased. It can also verify ITINs, so you can screen a broader range of applicants. It is an optional add-on available whenever you use Persona for identity verification.

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Turn it on in Screening settings → Identity verification → Turn on Persona for identity verification → toggle TIN verification on, then save. Results appear on the applicant's report as passed, failed, or skipped.

Want to see only the data your team actually uses when reviewing applications? You can now customize the columns in the applications analytics table. Add, remove, and reorder columns to match how your team works, instead of scrolling through the default 20+ columns to find what matters. This is useful for teams that focus on a specific subset of data, like income, screening status, or move-in timing, and want a cleaner view.

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To configure, navigate to Analytics → select a date range → select and order the columns you want to see.

Managing a long list of application templates across communities? When inviting an applicant or changing the template on an existing application, you'll now see templates associated with the property surfaced first, with the option to expand and view all templates if needed. This is helpful for portfolios with dozens of templates across communities, like purchase, rental, transfer, conversion, or background-only flows, where community managers used to scroll through everything to find the right one.

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No action needed. The updated template picker is live in both the Invite application flow and the Change template flow.

Tired of fielding questions about why an applicant's documents aren't going through? Boom now catches password-protected and malformed PDFs at upload time and shows a clear message explaining what went wrong, so the applicant can swap in a working file before moving on.

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No action needed. Applicants will see a specific error when uploading a password-protected or malformed PDF in the income verification flow.

Applicants on fixed income, like social security or a pension, were sometimes answering "no" to the first income question because they didn't think of those sources as income. The question now explicitly mentions employment, retirement benefits, and government assistance, so more applicants correctly identify themselves as having income and complete the verification flow.

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No action needed. Applicants now see the updated question on all new applications.

When applicants self-attest which transactions count as income from their bank statements, they sometimes pick the wrong ones, leaving partners to recalculate manually. You can now edit the transaction list directly in the income report. Open the transactions section on any bank statement, add or remove transactions, and Boom will automatically recalculate verified gross income, verified net income, and verified debt-to-income ratio along with any criteria that depend on them.

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To use, open an income report with bank statements → navigate to the transactions section → click Edit → add or remove transactions → save.

A big share of applicants, especially in communities with older residents, rely on government benefits like social security, disability, VA benefits, or unemployment as their primary income source. Applicants can now upload a benefit letter directly as proof of income, and Boom will validate the document and apply the amount to verified income. This is useful for portfolios serving senior or benefits-eligible populations, where benefit letters are often the most accurate proof an applicant has on hand.

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No action needed. Applicants will see Government benefit letter as a new option when verifying income through documents.

Decision letters are now generated automatically every time an application decision is made, whether or not you email the applicant from Boom. The letter is saved to additional documents so you can download or print it any time. This is useful if you prefer to handle applicant communication outside of Boom but still want the official decision letter for your records.

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No action needed. Decision letters will appear under additional documents on the application after a decision is made.

Managing a portfolio that spans more than one property management software? You can now connect multiple integrations from a single Boom account. Add as many integrations as you need, including multiples of the same PMS (like two separate Rent Manager accounts) or a mix of different ones. Each integration gets its own name and tile, and Boom will surface the source integration on your properties, units, and renters pages so you always know which system data came from. You can also sync each integration individually instead of running a full sync across everything.

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To get set up, reach out to support@boompay.app or your Customer Success Manager.

Need tighter control over how your team sends application invites? Two new permissions let you decide who can resend application invitations and who can copy application links to share manually. This is useful if you want applicants to go through a specific flow, like a partner-hosted application page, rather than landing directly on Boom. Both permissions are on by default for all existing and new users, so nothing changes unless you adjust them.

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To configure, navigate to Settings → Users → select a user → toggle Resend invitation and Copy application link on or off. The same permissions are available in User roles if you manage access at the role level.

Want to control how your community and unit details show up to applicants? You can now choose which details appear at the start of the application to match your portfolio. Pick from community name, unit name, community address, and site address. This is useful when naming conventions vary across your properties, or when you want applicants to see the property address instead of an internal unit label.

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To configure, navigate to Settings → Applicant Experience → Application start page → select the data fields you want shown → preview → save.

Notes just got a lot more useful. You can now upload files directly in a note, format your text with bullets and alignment options, and add external links — all without leaving the application. There's also a new Files tab that pulls together every attachment shared across the application's notes in one place, so nothing gets buried in a long conversation thread.

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To use it, open any application and navigate to the Notes tab. The new formatting toolbar and file upload option are right there in the note editor. Find all uploaded files under the Files tab.

Accidentally approving two applicants for the same unit is one of those painful mistakes that's hard to catch in the moment—especially when multiple team members are working the same portfolio. Now you can turn on a warning that fires any time you're about to approve (or conditionally approve) an applicant for a unit that already has a recent approval. You set the lookback window, and Boom handles the rest.

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To set it up, go to Settings → Application → Recent Approved Applicant and toggle on the warning. Set your preferred threshold in days.

The application summary now shows which screening template is being used on the application to improve visibility. This is especially useful for manufactured housing workflows, where purchase and rental applications run through different templates and it's critical to know the applicant's intent. You can also click Edit to swap templates right from the summary if something needs to change.

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To edit a screening template, open any application and look for the Screening template field in the application summary. Click Edit → Change template.

Want community managers to be able to view identity verification without having the ability to override a failed IDV or edit applicant information? You can now control IDV actions at the permission level. Three new permissions are available: Override failed IDV, Retry failed IDV, and Edit IDV details. All three are on by default, so existing users won't see any changes unless you adjust their settings.

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To configure, navigate to Settings → Users → select a user → toggle the IDV permissions on or off. The same permissions are also available in Settings → Users → User roles if you manage access at the role level.

Does the housing assistance amount on an application need to reflect a different figure than what was originally entered? You can now edit the monthly assistance amount directly on the application. Updating the amount automatically recalculates relevant income-to-rent metrics and decision criteria, so your recommendation stays accurate without any manual math.

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To edit the amount, open an application → Housing assistance → Edit income source → update the Monthly assistance amount → save. The change is logged in the activity log with the original and updated values.

Need to re-run a credit report without losing the original results? When you re-run a credit report, the original report is now preserved in an Archived tab, and the new report opens in a separate tab alongside it. This gives you a full history of credit report runs for an applicant in one place—useful for lease renewals or any situation where you need to compare results over time.

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To re-run a credit report, open an application → Credit report → Re-run report. The previous report will move to an Archived tab, and the new report will appear in a new tab once complete.

The billing CSV now includes more detail to make reconciliation easier. Both forecasted and historical statements include new columns for category, description, template name, payment timestamps, bank account information, and more. Less manual lookups, fewer back-and-forth with Boom for missing data.

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No action required—the updated columns will appear automatically the next time you download a billing CSV. To download, navigate to Settings → Billing → select a statement → Download CSV.

Does your property or community branding differ from your company’s branding? You can now set a logo and primary color at the property or community level, so applicants see branding that’s specific to where they’re applying—not just your organization’s default.

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To set it up, go to Communities/Properties → select a property or community → Branding, and toggle on community/property-level branding. If no community/property-level branding is configured, applications will continue using your partner-level branding by default.

No more waiting until a statement is finalized to understand what’s in it. The upcoming charge card on your Billing page is now clickable—giving you a full breakdown of the enrollments and applications included in your next payout before it hits.

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Head to Settings → Billing and click the upcoming charge card (or the View breakdown link) to see line items grouped by property or bank account. The page is clearly marked as an estimate since amounts can shift before the billing date.

Need to keep tabs on when applicants are planning to move in? You can now add Move-In Date as a column on the application table—pulling the desired move-in date directly from the application.

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To turn it on, go to Applications → Columns and enable Move-In Date. The column is sortable, making it easy to prioritize and organize your pipeline by timeline.

Notes are too important to be buried in the activity log — so we gave them their own space. Applications now have a dedicated Notes section where you can view, add, edit, and delete notes without having to scroll through other activity.

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Look for the Notes button at the top of any application. The activity log is still there for tracking actions, but notes now live separately so nothing gets lost in the noise.

Want to stay on top of where each application stands without clicking into every one? You can now add a Last Note column to your application table—showing a preview of the most recent note right from the list view.

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To enable it, go to Applications → Columns and toggle on Last Note. Hover over any note preview to see the full text. The column is also sortable, so you can quickly surface applications with the most recent activity.

When there are multiple applicants in a group, Boom automatically assigns a primary—but that doesn't always match who your leasing documents should be tied to. Now you can manually override it and set the primary applicant yourself. The change is logged in the activity log.

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To reassign the primary, open the application, select the applicant you'd like to set as primary, and choose Set as Primary from the applicant menu. Note: only applicants (not occupants or guarantors) can be set as primary. The change is logged in the activity log and won't be overridden by the system.

Setting role-based screening criteria just got more flexible. You can now apply a rule to any combination of roles — applicant, occupant, and/or guarantor — instead of being limited to one role or all three. This means fewer duplicate rules to manage when criteria apply to some roles but not others, like applying a felony rule to applicants and occupants but not guarantors.

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To configure, navigate to Screening settings → select a template → Criteria → Rule-based recommendation → Add rule → select the roles the rule should apply to.

Need to undo a decision on an older application? You can now configure how long after a decision is made the undo option remains available. The default is 30 days, but you can extend that window or disable the restriction entirely so decisions can always be undone. This makes it easier to support workflows like lease renewals where you need to rerun screening on an existing applicant.

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To configure the undo decision timeframe, navigate to Settings → Application → Undo decision timeframe → set the number of days or disable the restriction.

Using TransUnion for credit screening? You can now select ResidentScore as your credit scoring model in your screening template. ResidentScore is TransUnion's proprietary model built specifically for the rental industry, designed to more accurately predict rental payment behavior than general-purpose credit scores. It's available as an add-on when TransUnion is selected as your credit bureau.

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To enable ResidentScore, navigate to Screening settings → select a template → Credit report → select TransUnion as your credit bureau → select ResidentScore as the scoring model.

Regenerating your API secret key will break any active integration using it—and it's easy to do by accident. BoomScreen now shows a confirmation modal when you click Regenerate on a secret key, making it clear that any service configured with the current key will stop receiving data until the key is updated. It's a small speed bump that can save you a big headache.

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To regenerate a secret key, navigate to Settings → API → select an API key → Regenerate → confirm in the modal.

The Boom x Buildium integration now pushes more applicant data into the PMS. In addition to the fields already synced, the integration now includes email, phone number, SSN, date of birth, and emergency contact information. This means less manual data entry for your team when moving applicants through to lease signing in Buildium.

Want more comprehensive criminal background checks using addresses from the credit report? You can now automatically search counties based on addresses found in an applicant's credit report, in addition to self-reported housing history. This makes it easier to run thorough criminal searches without relying solely on applicants to disclose all previous addresses. You can configure automatic searches to include the current address only, the last 2-5 addresses, or all addresses from the credit report.

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To configure, navigate to Screening settings → select a template → County criminal record search → Automatic search → Search addresses on credit report → select your preference.

Managing age-restricted communities like 55+ housing? You can now set rule-based criteria for applicant age, making it easier to enforce age requirements without manual review. You can create flexible rules such as declining if everyone is under 55 or approving if at least one applicant meets the age threshold. This helps you manage age-restricted communities while maintaining consistent screening standards.

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To add age criteria, navigate to Screening settings → select a template → Criteria → Rule-based recommendation → Add rule → Add condition → select Age from the dropdown.

The activity log API lets you pull application activity data into your BI tools or reporting systems. You can access the full activity log for applications via the API, including notes, audit log events, and user actions. This makes it easier to track metrics like who decisioned an application and when, helping you analyze team performance and application workflows outside of the Boom platform.

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To access the activity log API, refer to the API documentation or contact partnerships@boompay.app for implementation guidance.

Want to wait until you've approved an applicant before running animal screening? You can now choose to trigger animal screening requests after approval rather than on submission. This helps you avoid screening costs for applicants who fail on other criteria, making your screening process more cost-effective. When this option is enabled, the application will show a “Send on approval” badge, and the screening status will reflect when the animal screening request will be sent.

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To configure, navigate to Screening settings → select a template → Animal screening report → Send preferences → select Send animal screening request when an application group has been approved.

Scoped API keys let you give third-party owners or partners API access to only their data. You can create API keys that restrict data access by owner and/or property group. When a scoped API key is used, it only returns data associated with the assigned owners or property groups, ensuring partners can access their relevant data without visibility into other accounts. This makes it easy to share secure, segmented API access with multiple stakeholders.

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To create a scoped API key, navigate to Settings → API → + New API → assign owners and/or property groups to scope the key's access.

Read-only API keys let you share data with third parties without giving them write access. You can create API keys that restrict access to GET requests only, reducing security risk when sharing data externally. This is especially useful when providing API access to partners, vendors, or reporting tools that only need to view your data without the ability to modify it.

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To create a read-only API key, navigate to Settings → API → + New API → select Read only access.

Need to assign a leasing team member to follow up with a specific applicant? You can now assign users to applicants, making it easier to track ownership and ensure timely follow-up. When you assign a user to an applicant, they'll receive an in-platform notification and an email with the applicant's details and a link to view their application. You can also filter the applications table by assignee to quickly see which applications your team members are managing.

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To assign a user to an applicant, open an application → Assigned to dropdown → select a user. You can also bulk assign users by selecting multiple applications from the applications table → Assign.

Does an applicant need to change their move-in date after applying? You can now edit the requested move-in date directly on submitted applications, making it easier to accommodate schedule changes without requiring applicants to restart their application. This is especially helpful when applicants select unavailable dates or need to adjust their timeline during the approval process.

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To edit the move-in date, open an application → Basic information → Edit → update the requested move-in date.

Need to give your accounting team access to billing settings without full admin access? You can now grant users specific permissions to access billing settings and user management independently, rather than requiring full admin privileges. This gives you more control over who can view financial data and manage team access while maintaining appropriate security boundaries.

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To configure settings permissions, navigate to Settings → Users → select a user → Settings section → toggle on Billing and/or Users permissions.

Want real-time visibility into Boom's system performance? We've launched a public status page where you can check the operational status of BoomScreen, BoomReport, and the Boom API. The status page shows current incidents, scheduled maintenance, and historical uptime data—helping you quickly determine if an issue is on Boom's side or troubleshoot independently. You can also subscribe to updates to receive notifications when incidents occur or maintenance is scheduled.

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Visit the status page at status.boompay.app or find the link in the footer of the partner platform.

Want to see how rent reporting affects renters differently based on their credit history? You can now filter the Credit Impact dashboard to view data for all residents, residents who were new to credit at enrollment, or residents with established credit scores. This breakdown helps you understand how rent reporting drives different outcomes for renters building credit from scratch versus those improving existing scores. The cohort table also now includes distribution percentages showing what proportion of residents started in each credit score bucket.

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To filter credit impact data, navigate to the Credit Impact dashboard → select All Residents, New to Credit, or Established Credit from the filter dropdown.

SDK partners can now choose whether to include lease upload as part of the rent reporting enrollment flow. Previously, lease upload was disabled for all SDK partners, but you can now enable it as an optional step if it fits your workflow. This gives you more flexibility to collect lease documentation when needed while keeping the enrollment process streamlined for renters who don't require it.

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To enable lease upload in your SDK flow, navigate to Settings → SDK Features → toggle on Lease Upload.

Need to distinguish between active and resolved bankruptcies when screening applicants? You can now set rule-based criteria to filter for open bankruptcies specifically or include all bankruptcy records (both open and closed). This gives you more control over how bankruptcy history factors into your screening decisions—allowing you to apply stricter criteria for applicants with ongoing bankruptcies while accommodating those who have resolved past cases.

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To configure bankruptcy criteria, navigate to Screening settings → select a template → Criteria → Rule-based recommendation → Add rule → Add condition → select Bankruptcy records → choose Open or All from the dropdown.

Managing a large team? You can now search for users by name or email and filter by property access both in the partner platform and via the /users API endpoint. This makes it easier to find specific users, audit permissions, and see who has access to particular properties—especially useful for partners with hundreds of users across multiple properties.

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To search for users in the platform, navigate to Settings → Users → use the search field to find users by name or email, or filter by property access. To use the updated API endpoint, refer to the API documentation or contact partnerships@boompay.app for implementation guidance.

Need to screen specifically for unpaid rent that's gone to collections or past due? You can now set rule-based criteria for rental debt accounts on credit reports, giving you more targeted insight into an applicant's rental payment history. BoomScreen flags rental accounts with a "Rental" tag in the credit report and lets you create decision rules based on collection balances or past due amounts specifically tied to rental debt—a strong indicator of whether an applicant has a history of paying rent on time.

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To add rental debt criteria, navigate to Screening settings → select a template → Criteria → Rule-based recommendation → Add rule → Add condition → select Balance of collections, Balance past due, or Past due accounts → select Rental account as the account type.

Need to run a housing court report before the credit report is complete? You can now manually run housing court reports even if the credit report hasn't been run yet. While running the credit report first improves search accuracy by providing additional address history, you now have the flexibility to proceed when timing matters. BoomScreen will prompt you with a notice that results may be less comprehensive without credit report addresses, and you can choose whether to continue.

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To run a housing court report independently, open an application → Housing court report → Run report → confirm you want to proceed without credit report data.

Need to know if an applicant is trying to complete an application for a unit that's no longer available? BoomScreen now clearly flags applications tied to unlisted units, making it easier to spot when a unit has been taken off the market by another application. You'll see a unit status indicator in the application table and on the application summary page, helping you quickly identify which applicants may need outreach about alternative units. This visibility reduces confusion and helps you proactively manage applicant expectations when availability changes.

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To view unlisted unit status, navigate to the Applications tab or open any application to see the unit status.

Need to screen for foreclosure accounts on credit reports? You can now set rule-based criteria based on the number of foreclosure accounts an applicant has. BoomScreen will flag accounts in foreclosure with a red "Foreclosure" label in the credit report, similar to how collection accounts are surfaced today, and display a count of foreclosure accounts in both the individual application and group application summary. This gives you clearer visibility into an applicant's credit history and helps you apply consistent screening standards.

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To add foreclosure criteria, navigate to Screening settings → select a template → Criteria → Rule-based recommendation → Add rule → Add condition → select Foreclosure accounts from the dropdown.

Want to know as soon as an applicant uploads a document to their application? You can now receive email notifications when applicants add documents, helping you stay on top of application progress and respond more quickly when additional materials arrive. This notification is off by default and can be enabled in your notification settings.

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To turn on email notifications for document uploads, navigate to Settings → Notifications → toggle on Notify me via email when an applicant has uploaded a new document.

Need to track when renters were unenrolled from rent reporting? The rent reporting CSV now includes an unenrollment date column, making it easier to review enrollment history and understand when renters opted out or were removed from reporting.

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To download the updated CSV, navigate to the Rent reporting tab → Download CSV.

Income Verification 2.0 is here—a revamped income verification experience that gives you clearer insight into applicants with multiple or complex income sources. Applicants can now verify each income source individually and select a preferred verification method for each one—whether that's bank connectivity, document upload, or payroll integration. This update helps you evaluate income more accurately and reduces manual follow-up, whether the applicant verified via bank statement, paystub, or direct account connection. Income Verification 2.0 also includes real-time document authentication to catch issues like blurry or incomplete uploads during the application process, keeping applications moving faster.

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Income Verification 2.0 is now live and automatically enabled across all BoomScreen templates.

Need to switch an applicant to a different screening template? You can now change the screening template for in-progress and submitted applications, making it easier to accommodate changes in applicant circumstances or correct template assignments. When you change templates, BoomScreen automatically recalculates the recommendation using the new criteria and runs any additional screenings enabled in the new template (such as credit, criminal, or housing court reports). Changes are tracked in the activity log so you can see who made the change and when.

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To change a template, open an application → Screening settings → Change template → select the new template.

Need to let an applicant continue their application even though they failed identity verification? You can now manually override a failed IDV at any point in the application process—even before the applicant submits. Previously, the override button was only available after submission, which could create confusion and delays. This update gives you more flexibility to keep applications moving when you're confident in an applicant's identity.

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To override failed IDV, click into an application → Identity verification → Override

Need better visibility into which residents are enrolled in rent reporting across your properties? The rent reporting table now shows lease-level enrollment details, making it easier to track which leases are active, pending action, or unenrolled. Each row now represents a specific lease (rather than a resident), and includes lease start/end dates, property name, and a clearer enrollment status that reflects how you're being charged. You can also filter by property, state, and lease dates to quickly find the residents you're looking for.

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To view the updated table, navigate to the Rent reporting tab. To view a resident's enrollment details, select a resident → see enrollment consent type, enrollment created date, enrollment approved date, and unenrollment date in their profile.

Managing billing across multiple properties? You can now search for specific properties by name or address in the billing configuration page. This makes it faster to find and link bank accounts to individual properties without scrolling through long lists.

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To search for a property, navigate to Settings → Billing → Billing configuration → Bank accounts → use the search field to find properties by name or address.

SDK partners can now offer credit monitoring directly within their app experience. Renters will see a credit monitoring tile that displays their most recent credit score and rating, with the ability to view their score history over time. Scores are pulled monthly and refresh when renters open the app, giving them ongoing visibility into how rent reporting impacts their credit.

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To enable credit monitoring in your SDK integration, contact us at support@boompay.app.

Need more control over who can access what in Boom? Partners can now create and manage custom user roles with preset permission configurations, making it easier to scale access as teams grow. Admins can define default permissions for each role and override them for individual users when needed.

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To create and manage user roles, navigate to Settings → Users → User roles.

Are you a HubSpot user? You can now connect Boom with HubSpot to view and manage application activity directly within your CRM. The integration surfaces key applicant and application details—like status and contact info—and lets you click through to Boom for a deeper review, helping teams stay in HubSpot while keeping applications moving.

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To set up the integration, navigate to Settings → Integration → + Add integration → Hubspot.

Applicants can now invite occupants separately from applicants, making it clearer who will be on the lease and financially responsible versus who will simply live in the unit. This update reduces incorrect applicant invites and helps partners collect accurate household information with less manual follow-up.

You can now connect Google Analytics 4 to the applicant experience to track key conversion events like application started and application submitted. Partners can add and manage their GA4 Measurement ID directly from the Integrations settings page, making it easier to measure marketing campaign performance and attribution across channels.

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To set up the integration, navigate to Settings → Integration → + Add integration → Google Analytics.

Need to know if a renter getting stuck during rent reporting onboarding? SDK partners can now subscribe to bank linking webhooks to see when a renter starts or needs to complete their Plaid bank connection, making it easier to step in at the right moment and reduce drop-off.

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To add a webhook, navigate to Settings → API → + New webhook.

Partners using property-level billing can now set and update bank accounts programmatically using the API. This removes the need for manual updates in Boom and makes it easier to manage banking details across properties at scale.

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To create a new API key, navigate to Settings → API → + New API.