Streamlining screening, cutting costs, and elevating the leasing experience with BoomScreen
This case study is based on an interview with Chad Hutchins, Owner of Keyrenter Gilbert Property Management. All quotes are attributed to him unless stated otherwise.
Led by owner Chad Hutchins, the team manages a growing portfolio of single-family rental homes and prides itself on pairing high-touch service with efficient, technology-driven processes.For Chad, screening is one of the most critical parts of the business.
“To be at a place where we can do extensive screening is the most important. We tell our owners that we pride ourselves on our screening.”
As the company scaled, Chad wanted to ensure that Keyrenter Gilbert could maintain that high standard—without spending unnecessary time or money in the process.
“Since switching to BoomScreen, our costs have gone down, and our profits have increased about three times. It’s been a big improvement, both in what we spend and how efficiently we can operate.”
With Boom, renters can build their credit over time as they make consistent, on-time rental payments.
Boom reports rent payments to all three major credit bureaus—Experian, Equifax, and TransUnion.
All renters using Boom can track their reported payments and credit score progress via the Boom app.
Customer support for you, your applicants, and your renters in minutes, not days.
As a CRA, Boom handles all screening report disputes, requests for report copies, and requests for data updates,
English and Spanish support for your renters—and more languages coming soon.
At Boom, our goal is to make housing more flexible, affordable, and rewarding.
Boom was started in late 2020 as one of our co-founders, Rob Whiting, helped two of his family members navigate housing instability due to
COVID-19 - related job loss. During this time, he saw just how archaic and difficult renting remains for the majority of the 110 million renters in the US like his family members. And the rent payment is at the center of this.
Not only has rent increased >4x faster than income for the majority of renters since the early 2000s, but the tools available to renters and landlords alike has similarly stagnated. Rent remains one large lump sum, with no additional benefits on top of paying rent - a fact that can make renting feel like money down the drain. At Boom, we believe that housing can be more flexible, affordable, and rewarding. We’ve started by enabling you to build credit with the rent payments you already make.
Starting Line
Ezra Galston
Clocktower Ventures
Ben Savage
Company Ventures
Matt Harrigan
Gilgamesh Ventures
Andrew Endicott & Miguel Armaza
Chingona Ventures
Samara Hernandez
Affirm syndicate
Jeffrey Shu
William Hockey
Plaid co-founder
Zach Perret
Plaid co-founder
Siesta Ventures
Pau Sabria (Olapic co-founder)
Sergio Furio
Creditas founder
Misha Esipov
Nova Credit co-founder
Cyril Berdugo & Tom Petit
Landis co-founders
Will Lucas
Mint House co-founder
Todd Benson
Citi private equity co-founder
Keyrenter Gilbert is a veteran-owned property management company based in Gilbert, Arizona, that offers full-service solutions to landlords across the East Valley. Their services include aggressive property marketing across 50+ digital channels, rigorous tenant screening, maintenance coordination, and transparent financial reporting. They offer flexible, month-to-month contracts and back their work with strong guarantees — like leasing, eviction, and maintenance coverage. With a 97% on-time payment rate and a 76% tenant renewal rate, Keyrenter Gilbert emphasizes reliability, integrity, and stress-free ownership.
Boom is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and property managers, including rent payment reporting, rent reporting-as-a-service, and a number of integrations for the largest property management systems (PMS). Now serving thousands of renters, Boom is led by second-time founders Rob Whiting (ex-BCG, Rubicon) and Kirill Moizik (ex-Eco, Technion, Grubhub).