About Keyrenter Gilbert

Keyrenter Gilbert is a full-service property management company serving Arizona's East Valley. Led by owner Chad Hutchins, the team manages a growing portfolio of single-family rental homes and prides itself on pairing high-touch service with efficient, technology-driven processes. With screening one of the most critical parts of the business, the tools Chad's team relies on have to be fast, accurate, and cost-efficient.

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"To be at a place where we can do extensive screening is the most important. We tell our owners that we pride ourselves on our screening."

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As the company scaled, Chad wanted to ensure that Keyrenter Gilbert could maintain that high standard — without spending unnecessary time or money in the process.

Searching for a smarter, more centralized screening solution

When evaluating new screening partners, Chad had a clear vision for what he needed: a single, centralized platform that could handle every part of the verification process.

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"Making sure that everything in that process could be done in Boom was key. Income verification, employment verification, the rental history verification, background checks, pet screening — everything we do had to be able to live in one system."

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Before switching, his team's workflow was fragmented. Reports arrived via email, updates trickled in through spreadsheets, and it wasn't always clear where each applicant stood. With BoomScreen, the entire workflow is centralized and visible in real time.

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"I love the dashboard. You can see the whole process as it's happening, and most of the time, when I check, it's already done. It's all right there in one place."

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Cleaner interface, easier to navigate

A clean, intuitive interface was another major factor. With other tools, navigating multiple screens or waiting for reports slowed the team down. BoomScreen's modern experience made that a non-issue.

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"I feel like it's a clean layout — easy to understand and navigate. It's not clunky. It's smooth, it looks good, and it just makes sense."

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That simplicity helped Keyrenter Gilbert's leasing team adopt BoomScreen quickly, without a steep learning curve.

Income verification that actually works

One of Chad's biggest challenges before BoomScreen was inconsistent income verification, especially for self-employed applicants.

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"We get a lot of people that are business owners. Every time there was a small business or self-employed applicant, it was always an issue — whether they were a hairstylist or owned a cybersecurity company. I kept seeing that pattern over and over, and nothing was ever changing."

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BoomScreen's ability to verify income directly through bank connections eliminated that problem and improved the applicant experience.

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"The first person who came through our screening with Boom, I told her, 'You're our first applicant using the new process, I'd love your feedback.' She said, 'Oh my gosh, it was so easy. I love that I can link my bank. I've never been able to do that before. It was awesome.'"

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Immediate cost savings and efficiency gains

BoomScreen didn't just improve the experience — it had a measurable impact on the bottom line. A key driver is conditional reporting: instead of automatically running every report for every applicant, the system first evaluates whether an applicant meets Keyrenter Gilbert's minimum thresholds, like credit score and debt-to-income ratio.

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"With BoomScreen, we can set minimum thresholds for things like credit score or DTI. If an applicant doesn't meet those, the process stops there — we're not paying for additional reports we don't need... Since switching to BoomScreen, our costs have gone down, and our profits have increased about three times. It's been a big improvement, both in what we spend and how efficiently we can operate."

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Visibility, speed, and transparency

Because BoomScreen integrates directly with AppFolio, Chad and his team can see an applicant's full status within a single workflow. Automation cut manual work, and decisions now come back in minutes instead of hours.

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"I followed up with one of our new residents who went through BoomScreen. They were moving from out of state and needed something fast. They said it was super easy and got an answer really quickly — nothing negative to say at all."

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Responsive support from the Boom team

"It was a smooth process. Even after the first application, I reached out with a couple of questions, just to make sure I wasn't missing anything, and got a response right away. That was great to see."

The results

Since implementing BoomScreen, Keyrenter Gilbert has transformed its screening operations:

• Significant cost reduction thanks to conditional reporting and lower screening fees
• 3x increase in profitability from time and cost efficiencies
• Improved visibility with real-time dashboards and AppFolio integration
• Faster decisions, often within minutes
• Streamlined income verification for self-employed applicants through direct bank linking
• Cleaner user experience for both applicants and staff
• Highly responsive support from the Boom team

"If you're looking for a screening tool that's going to save you money and make your life easier, BoomScreen is it. It gives us the speed, accuracy, and support we need — without the extra cost".

About Keyrenter Gilbert

Keyrenter Gilbert is a veteran-owned property management company based in Gilbert, Arizona, offering full-service solutions to landlords across the East Valley — including property marketing across 50+ digital channels, rigorous tenant screening, maintenance coordination, and transparent financial reporting. With a 97% on-time payment rate and a 76% tenant renewal rate, Keyrenter Gilbert emphasizes reliability, integrity, and stress-free ownership.

About Boom

Boom is the financial services infrastructure powering modern rental operations. Boom provides property managers across multifamily, single-family, and manufactured housing with BoomScreen (configurable tenant screening and underwriting with fraud detection and income verification) and BoomReport (automated rent reporting to all three credit bureaus). The Boom Platform integrates with major property management systems to help reduce fraud, increase leasing velocity, drive on-time payments, and grow revenue, while serving renters through the Boom App to build credit and improve financial health.