About McCourt Property Management

Caren McCourt-Crane is no strager to property management. After 30+ years in the industry — including serving as president of the Midland Apartment Association and on the boards of various SFR and multifamily organizations — her expertise has earned the loyalty of owners who trust her to care for their homes and tenants. As one owner put it, "The service quality and attention to detail are second to none." McCourt's goal is to streamline every aspect of the rental process for owners while ensuring applicants experience a fair screening process.

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"We treat everyone honestly and fairly."

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A screening system they couldn't trust

Since McCourt was founded in 2002, Caren and her team have used a number of screening services. Their last provider was satisfactory until the team noticed issues with pulled reports — specifically credit scores and criminal history.

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"The credit scores had changed and were becoming bizarre. We had people who appeared qualified with a 615 (we require 650), and others with only two lines of credit whose score was 760 or 770. It just didn't make sense... They were poor at picking up any kind of criminal history. We'd have to call our previous screening company and they'd ask us to supply additional details to pull the record, which we didn't always have."

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To cover the gaps, the McCourt team was doing extra manual work to double-check every applicant's data.

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"We might spend half an hour to an hour and be like, 'I just don't know.' Then set it aside until tomorrow and approach the battlefront again. You don't want to turn away someone who's qualified — we need every applicant we can get."

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The non-negotiable: accuracy

Caren met the Boom team at NARPM Broker/Owner in April 2024. Two weeks later, after an extensive demo, McCourt signed on with BoomScreen. Her one non-negotiable:

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"The screening results need to be accurate, they need to make sense. We don't want to deny someone qualified and be in potential violation of fair housing. Every time a property manager has to manually verify an applicant's information, they're putting themselves at risk."

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How BoomScreen fit McCourt's criteria:

• Address verification — "I liked that BoomScreen verifies that they live where they say they live. Not everybody does that."
• Income verification — "Our previous company had it, but nine times out of ten it didn't work. BoomScreen has a good product and can back up what they say."
• Identity verification — "We like that it makes sure the person's face matches their driver's license."
• New data points — "It calculates both gross and net income. That gave me new insights I hadn't really thought of before."
• Seamless PMS integration — "After I select the information I want to move over, it pops up in AppFolio in no time."

Onboarding was a breeze

Caren spent 10–15 minutes setting up her first application template, and the team was well-equipped after two meetings with their Boom Account Manager. The whole process, from kickoff to launch, took two weeks.

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"We've had the best support I've ever experienced in any company I've dealt with. When we had a question, we hopped on the chat and somebody had a solution quicker than I could believe. Not tomorrow — sometime today."

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A fraction of the time reviewing applications

Before BoomScreen, the team spent 30 minutes to an hour reviewing each application, sometimes without reaching a conclusive decision.

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"With a good, straightforward application, it doesn't take me more than two minutes to review. BoomScreen gives me all the green check boxes, so I'm in and out. It's going to be a huge time saver."

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The results

Since switching to BoomScreen, McCourt Property Management has:

• Cut review time from up to an hour to about two minutes per straightforward application
• More accurate, defensible screening — reliable credit and criminal data that reduces fair-housing risk
• Stronger verification — address, income, identity, and gross/net income insights
• Seamless AppFolio integration — approve, move data, and notify applicants in a few clicks
• Best-in-class support — same-day answers via chat

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"We're trying to take care of our owners and our residents. We actually feel cared for and looked out for by the Boom team. And if we get into some kind of a snag, they get us sorted out."

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About McCourt Property Management

McCourt Property Management is a full-service property management and real estate company serving Midland, Texas and surrounding areas. Founded by Owner-Broker Caren McCourt, they have the skill, experience, and expertise to make the buying, leasing, or property management journey stress-free.

About Boom

Boom is the financial services infrastructure powering modern rental operations. Boom provides property managers across multifamily, single-family, and manufactured housing with BoomScreen (configurable tenant screening and underwriting with fraud detection and income verification) and BoomReport (automated rent reporting to all three credit bureaus). The Boom Platform integrates with major property management systems to help reduce fraud, increase leasing velocity, drive on-time payments, and grow revenue, while serving renters through the Boom App to build credit and improve financial health.