About Performance Properties Inc.

Since 1987, Performance Properties Inc. (PPI) has managed properties in the Portland metro area, with a portfolio spanning single-family rentals, multifamily properties, and commercial space. With 1,000+ doors, their leasing team needs to create, send, and review screening applications quickly. Their biggest challenge: as a Portland-based company, they must follow stringent screening guidelines from the Portland Housing Bureau and Portland City Council, on top of state and federal law.

Before switching to BoomScreen, PPI outsourced leasing and resident screening end-to-end to a third-party Oregon company. At the time, it was the easiest way to stay compliant — but it was costly and slow on turnaround, ultimately slowing the leasing team and prompting a search for a better model.

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Screening compliance in Portland, Oregon

Portland and Oregon impose a range of tenant-screening requirements to ensure fair, legal practices — for example: rentals must be advertised for at least 72 hours before applications can be processed; applications must include disability-status options, a City of Portland notice of applicant rights, and the landlord's screening criteria; and when using a professional screening company, landlords can't charge more than the screening company's own cost.

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"We really appreciated how involved the whole team was and their willingness to make the accommodations that we needed. It was amazing."

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Why BoomScreen checked every box

• Faster turnaround — results in 24 hours or less, versus up to a week with their previous vendor
• Flexible setup — "I appreciate how many tweaks the Boom team made to fit our needs, because we're in a more complicated state with more guidelines to follow."
• Cost savings — "Other screening companies were quoting us 2x or more than Boom."
• Better review process — "We really like the layout, how the results come back, and the depth of metrics we can review for each criterion."
• In-house screening — bringing screening fully in-house gave the team more control and visibility, at a lower cost than outsourcing

How BoomScreen adapts to Portland's rules

• One application at a time per unit — application links can be set to shut off automatically once an application is received
• Different income-to-rent ratios (2x in Portland vs. 2.5x statewide) — multiple templates with varying criteria make it easy to send the right application by geography
• 72-hour marketing period — the Boom team activates each listing once the waiting period ends, with no extra work for PPI

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"Our main goal was to find a screening solution that would get us results faster so we could move tenants in quicker. Boom has done that and more. Now we get results back within 24 hours, get more in-depth results, and reduce screening costs for the company."

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A hands-off onboarding

When it was time to implement, the Boom team handled the majority of the work — including legal due diligence to ensure compliance with Portland and Oregon requirements.

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"Once we got the ball rolling, setup was complete within two to three weeks. The team helped us through the PMS integration. We were really impressed with how short a time it took, especially with all the nuances to our screening process. There was very little work on our end.""The entire team has been super responsive. Their response time is within the hour, which is amazing. They're on top of it."

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An application experience that works for everyone

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"We were kind of nervous for our older clientele to use it, but it's been really easy for everyone across the board."

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BoomScreen's application experience is designed with the applicant in mind and optimized for higher completion rates. Having Boom handle applicant communications directly has been a meaningful time-saver.

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"The Boom team will contact the tenant to explain anything or respond when a question comes up, which saves us time — and it's great."

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The results

By switching to BoomScreen, Performance Properties brought screening in-house without sacrificing compliance:

• 24-hour turnaround — down from up to a week with their previous vendor
• Full Portland/Oregon compliance — configurable templates and Boom-managed listing activation handle local rules
• Lower screening costs — roughly half of competing quotes
• In-house control and visibility across the entire screening process
• Higher-completion applications with Boom-managed applicant support
• Responsive support — within-the-hour response times

About Performance Properties Inc.

Performance Properties Inc. is an experienced single-family home rental management company serving Milwaukie, Portland, and Lake Oswego. They are a trusted partner in finding affordable, high-quality single-family homes for rent, backed by transparent lease agreements and a team dedicated to delivering value to both property owners and tenants.

About Boom

Boom is the financial services infrastructure powering modern rental operations. Boom provides property managers across multifamily, single-family, and manufactured housing with BoomScreen (configurable tenant screening and underwriting with fraud detection and income verification) and BoomReport (automated rent reporting to all three credit bureaus). The Boom Platform integrates with major property management systems to help reduce fraud, increase leasing velocity, drive on-time payments, and grow revenue, while serving renters through the Boom App to build credit and improve financial health.