About Romulus Management

Romulus Management oversees multiple manufactured housing communities in upstate New York. As certain renters become financially eligible, they're given the opportunity to purchase their home from Romulus. COO John Kaufmann implemented full-file rent reporting as both an incentive and a deterrent.

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"I instituted credit reporting both as a carrot and as a stick. It allows good tenants to build their credit rating and acts as a deterrent for late payers."

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New York rental law was another factor.

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"In New York and certain other states, there are limited remedies available to landlords for delinquent payers. Late fees are capped at 3% and non-compounding, and sometimes the only option is eviction, which is especially difficult."

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Rent reporting offered an "in-between" solution — a more transparent, accountable payment environment without consequences as harsh as eviction.

The selection process

John evaluated vendors that integrated directly with Rent Manager, with simple requirements: affordability and "set it and forget it."

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"The closest competing quote was 2.5x more per resident per month than what we're paying with Boom. I'm a small operator, so that adds up. In mobile home parks, you tend to have more tenants with fewer individual payments — so if you're paying per tenant, that difference is significant."

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Romulus built their solution to report both on-time and delinquent payments, require all existing renters to enroll (and auto-enroll new ones), integrate with Rent Manager, and — critically — not require each renter to have an email address.

Configurability for edge cases

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"I was impressed with Boom because they're young and nimble. My needs were not cookie-cutter — for example, Boom originally required both phone numbers and email addresses, but a lot of my market doesn't have emails, so I needed a workaround. The team accommodated that, and I really appreciated it."

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Onboarding and the Rent Manager integration

Romulus's portfolio was fully onboarded in February 2024, in just two calls.

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"Boom's platform is fairly intuitive and easy to learn. It's low maintenance — I spend 10 minutes on it each month when I have to verify payment statuses.""Honestly, it was so easy. All I had to do was press a button in my Rent Manager account and the Boom team took care of the rest."

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What residents have experienced

"A couple of tenants wanted to buy a home in one of the parks but didn't have great credit. We agreed they could move in on a lease and work on building their credit until they qualified for a loan, then buy it. Now that we're reporting to the credit agencies, their on-time payments are helping their credit and taking them a step closer to buying their home."

The results

• Full-file reporting to all three bureaus — rewarding good payers and deterring late ones
• A humane alternative to eviction under New York's limited landlord remedies
• ~2.5x cost savings versus the nearest competing quote
• Flexible configuration — including enrollment without a resident email address
• Set-and-forget maintenance — about 10 minutes per month
• 28-point average credit increase within two weeks for reporting residents

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"I wish I'd done it earlier. It's a no-brainer. There's a fee, but it's affordable and well worth it. I've already told other property managers about Boom — I tell them it's easy and effective."

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About Romulus Management

Romulus Management, LLC is committed to providing clean, safe, and affordable housing. The company oversees a portfolio of manufactured housing communities in upstate New York, including Pleasant View Mobile Home Park in Dryden and Floral Estates Mobile Home Park in Watertown.

About Boom

Boom is the financial services infrastructure powering modern rental operations. Boom provides property managers across multifamily, single-family, and manufactured housing with BoomScreen (configurable tenant screening and underwriting with fraud detection and income verification) and BoomReport (automated rent reporting to all three credit bureaus). The Boom Platform integrates with major property management systems to help reduce fraud, increase leasing velocity, drive on-time payments, and grow revenue, while serving renters through the Boom App to build credit and improve financial health.