About SJC Management

The SJC Management team has over 30 years of experience in residential property management. As a full-service company, they handle everything from tenant relations to marketing to maintenance. As they've grown to manage 600+ properties across Washington, SJC continually seeks new ways to serve residents. In January 2024, they turned to Boom to add a free amenity to their resident benefits package: on-time rent reporting to help renters build credit.

Selecting the right vendor

Rebecca and her team wanted a vendor that could customize their rent-reporting solution. They needed something that integrated with their PMS (Rent Manager), allowed them to report only positive payments, and required minimal effort to set up and maintain.

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"We interviewed a couple other companies… and Boom was definitely the one that fit our needs the most."

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A faster-than-expected onboarding

SJC's main concern was that rent reporting would create work they didn't have time for. Instead, onboarding was done in 10 days.

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"It was all pretty easy. And even if I had questions, everyone on the Boom team was very helpful."

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By integrating their Boom account with Rent Manager, SJC automated reporting on-time payments to all three bureaus, sending enrollment notifications to new residents, and un-enrolling those who move out.

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"Anytime I've reached out asking for help, they had a solution. If it was complicated, within a day or two; if it was quick, they'd jump on a call right then. It's a relief not to wait several days for a response."

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Rolling out to residents

With an opt-in configuration, SJC let residents choose whether to take advantage of the amenity.

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"All we had to do was send a notice out to our residents asking them to email us if they wanted to opt in. Then we went into our Boom account and selected which renters to enroll."

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As of May 2024, about 50% of residents had enrolled.

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"Our renters were definitely interested and didn't hesitate. Surprisingly few questions. The entire process was very smooth."

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Simple monthly maintenance

Since SJC only reports on-time payments, Boom notifies Rebecca each month to confirm which renters haven't paid. Any payment made up to 30 days after the due date counts as on-time; for 30+ days late, Boom reports "no data," which has no impact on the resident's score.

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"On average, going through verifications takes maybe 20 minutes."

The results

• A new, free resident benefit — on-time rent reporting added to the package
• ~50% resident opt-in with minimal questions or friction
• Tri-bureau reporting to Experian, Equifax, and TransUnion
• Automated via Rent Manager — enrollment, reporting, and un-enrollment
• ~20 minutes of monthly work to manage verifications

"If anybody was looking for a quick, easy, and very helpful company to use for rent reporting, I would definitely recommend Boom."

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About SJC Management

SJC Management Group is a full-service real estate company specializing in residential property management. Their professional, full-time property managers simplify the rental process for owners and tenants alike, committed to quality service that reduces the stress often associated with rental properties.

About Boom

Boom is the financial services infrastructure powering modern rental operations. Boom provides property managers across multifamily, single-family, and manufactured housing with BoomScreen (configurable tenant screening and underwriting with fraud detection and income verification) and BoomReport (automated rent reporting to all three credit bureaus). The Boom Platform integrates with major property management systems to help reduce fraud, increase leasing velocity, drive on-time payments, and grow revenue, while serving renters through the Boom App to build credit and improve financial health.